What Is ResRunner?
ResRunner is an online event management solution designed primarily for registration and housing management—two of the most operationally complex components of meetings and conferences. For many events, attendees begin their journey on an event-specific portal (often hosted under a ResRunner subdomain such as ems.resrunner.com) where they register, select options, and—when applicable—reserve hotel rooms within a managed room block.
How ResRunner Helps Meeting and Event Planners
1) Online Registration & Attendee Management
- Create branded registration experiences tailored to each event.
- Collect attendee details, preferences, and selections in a structured way.
- Automate confirmations and reduce back-and-forth email support.
- Maintain a centralized attendee record that can be updated as changes occur.
Planner impact: Less spreadsheet wrangling, fewer data entry mistakes, and faster response time when attendees need updates.
2) Housing & Hotel Room Block Management
- Manage multiple hotels, room types, and nightly inventory.
- Control allocation rules (who sees what rooms, when rooms are available, etc.).
- Track pickup and availability in a way that supports room block performance.
- Generate rooming lists and change reports for hotel partners.
Planner impact: Fewer housing errors, better visibility into pickup/attrition risk, and smoother coordination with hotels.
3) Payments and Financial Tracking
- Collect registration payments within the same flow as sign-up.
- Support discounts, policies, and payment configurations as needed.
- Reduce reconciliation effort by keeping payment data aligned to attendee records.
Planner impact: Less manual reconciliation and clearer financial reporting tied directly to registrant activity.
4) Reporting & Operational Visibility
- Exportable reports that support registration status, housing pickup, and operational needs.
- Data outputs that can be shared with internal teams and partners.
- Improved decision-making with timely visibility into trends and changes.
Planner impact: Faster answers for stakeholders (leadership, finance, hotels) and better control of event health metrics.
Where ResRunner Fits in the Event Workflow
For planners, the busiest work happens before the event—when registrations surge, hotel inventory changes, and attendees request modifications. A tool like ResRunner supports that workflow by providing:
- A unified attendee record spanning registration choices and (when applicable) housing details.
- Operational guardrails that reduce errors common to manual hotel block tracking.
- Centralized reporting to keep internal stakeholders and hotel partners aligned.
- A cleaner attendee experience with a single, guided online process.
Who Typically Uses ResRunner?
ResRunner is commonly used for meetings and events where registration and housing logistics are significant, such as:
- Association conferences and annual meetings
- Corporate meetings and multi-day gatherings
- Trade shows and professional development events
- Programs with negotiated hotel blocks and controlled inventory
Conclusion
ResRunner helps meeting and event planners by consolidating the most time-consuming and risk-prone tasks—registration, attendee management, and hotel room block control—into a single online platform. By reducing manual processes and improving data visibility, it supports smoother operations, stronger hotel coordination, and a better end-to-end experience for attendees.
Learn more at resrunner.com.
